Organiser Help Centre
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Is my ticketing integration set up correctly?

At Tixel we like to collaborate with the primary ticketing issuer directly, and whilst not always required, an integration offers that extra layer of protection to automatically invalidate and re-issue tickets to buyers. It also means that all transactions are tracked on one single platform.


Set up is easy, and when you import your event you will be prompted to integrate the event if it is possible


How can you check it’s done correctly?

  • if your primary ticket provider is listed on this page follow the prompts to connect
  • If you’re using more than one ticketing provider, connect them all
  • If not listed you don’t need to take action
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