Fan Servicing
In many cases, PDF tickets will be sent in the same format and design as they were originally issued.
In cases where Tixel is integrated with the primary ticketing platform, the ticket may have the Tixel design on it. The ticket will look like the example below.
Fan Support
We’re here to help!
Tixel deals with all resale-related customer support so you can focus on putting on the event.
Please direct any customer enquiries to us at https://tixel.com/help. They can find answers to common questions in our Help Center or use the chat in the bottom-left corner to reach out if they need more help. Our team usually replies within 24 hours.