Tixel is integrated with Laylo. This means you can connect your Laylo account to your Tixel account so that your fan data syncs automatically from Tixel into Laylo.
Once the integration is active, fans who buy, sell, or join the waitlist for your events on Tixel are automatically added to your Laylo CRM for email and SMS. From there you can segment your Laylo audiences based on event data, and track the ticketing revenue generated by your Laylo drops and messaging.
Don't have a Laylo account yet? Get started with Laylo.
How to set up the Laylo integration
Step 1: Copy your API key in Laylo
- Log into Laylo.
- Navigate to Settings → Integrations.
- Scroll to the Tixel app and create a new API key.
- Copy the API key. You will paste it into Tixel in the next step.
Step 2: Add your API key to Tixel
- Log into Tixel and go to the Apps and Integrations page.
- Paste the API key you copied from Laylo into the Laylo API Key field, then click Save.
Step 3: Confirm the connection in Laylo
The connection is confirmed once data begins flowing from Tixel to Laylo, which happens after tickets have started selling.
- In Laylo, go to Settings → Integrations.
- The Tixel app will display a green status once data is being received.
- Once the status is green, open your fan dashboard to see fan data coming in. Fans who buy, sell, or join a waitlist on Tixel will now appear automatically.
Use this data to identify your top fans, segment audiences by resale activity, and target fans who missed out on tickets.
Troubleshooting
- No access to Integration settings? Contact your Tixel account admin to enable integration settings for your account.
- Connection not showing as green? The status only turns green once data has started flowing, which happens after a fan has bought, sold, or joined the waitlist for one of your Tixel events.
- Still need a hand? Reach out to Laylo at support@laylo.com, or get in touch with the Tixel team.