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Integrating with your Festicket or Event Genius account

Last updated on August 4, 2021

Tixel is integrated with Festicket and Event Genius. This means that you can connect your Festicket account to your Tixel account.

Once the integration is activated, and a ticket is resold on Tixel, it will be cancelled and a brand new one will be re-issued to the buyer. This will also update the name on the ticket in the process.

All resale will be tracked in the Festicket system.

To set up your event;

1. Head to our Partner Login

2. Once you’re logged in, click “Add Event” in the top right corner.

3. Select the Festicket logo and follow the prompts

Note: When asked to put in your username and password, make sure the credentials you add in are the same as your Festicket account (not Tixel)

4. You will need to make sure Tixel has the correct access/permissions to facilitate transfers. This can be done via company settings with help from your friendly Festicket account manager.

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